At jdimprints.com, we aim to ensure that you are fully satisfied with your purchase. If you need to request a refund, please review our refund policy below to understand the process and conditions.

1. Refund Eligibility

To be eligible for a refund:

• The item must be unused, in its original condition, and in its original packaging.
• The refund request must be initiated within 30 days from the date of delivery.

2. Non-Refundable Items

The following items are not eligible for a refund:

• Custom or personalized products.
• Perishable goods.
• Products that have been used or damaged by the customer.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at info@jdimprints.com or call us at 281-253-5980 to request a Return Merchandise Authorization (RMA) number.
2. Prepare Your Return: Pack the item securely in its original packaging, including any accessories, manuals, or documentation.
3. Ship the Item: Send the package to the address provided with your RMA number. Please use a trackable shipping service or purchase shipping insurance to ensure the item reaches us.

4. Refund Processing

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

5. Refunds for Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@jdimprints.com or 281-253-5980. We will work with you to arrange for a replacement or process a refund.

6. Changes to This Refund Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: info@jdimprints.com
• Phone: 281-253-5980
• Website: jdimprints.com

Thank you for shopping with jdimprints.com. We value your satisfaction and appreciate your business.